FREQUENTLY ASKED QUESTIONS
What is TA-TU?
TA-TU is a jewellery experience where we create a custom-made piece directly on the client's skin. It consists of three styles of chains made in 14kt Gold that can be welded onto the client's skin (wrist, ankle, neck or waist), ensuring the size fits perfectly to each body and physique.
Where can I live the experience if I purchase it online?
You can currently live the experience purchased online at our stores in:
- Aristocrazy Puerto Rico: 525 FD Roosevelt Avenue Plaza Las Américas 424 San Juan, PR 0918
Which stores offer the experience?
You can currently live the experience at our store in:
- Aristocrazy Puerto Rico: 525 FD Roosevelt Avenue Plaza Las Américas 424 San Juan, PR 0918
What material are they made of?
TA-TU is made in 14kt Gold.
What happens if I need to remove the jewellery for surgery, travel or any other reason?
If you need to remove the jewellery for any reason, we recommend doing so gently and carefully by cutting it (at the small ring that joins the two parts of the chain, to keep the chain intact) with scissors. If you wish to be TA-TUed again, call our Customer Service line at +1 787-225-3421 or subscribe to our Newsletter in the footer of our website and we will keep you informed of the current location of the TA-TU experience. (RRP new welding $10).
Do I need to book an appointment?
No, it is not necessary.
Does it hurt?
Not at all! Remember that we weld the jewellery while protecting your skin and you will not feel anything at any point, only the excitement of doing it.
Can I buy the chain beforehand?
No, you will choose and purchase the model when you arrive at the store.
Will it cause problems at an airport?
No. We have travelled with our TA-TU bracelets and never encountered any problems. As a general rule, it is never necessary to remove fine jewellery for security reasons at airports.
Will you make TA-TU bracelets in Silver?
Unfortunately not. Silver is less durable than gold and would not stand the test of time that we want our TA-TU chains to have. But perhaps one day we will launch new styles in white gold for enthusiasts like you. If you are interested, subscribe to our newsletter in the footer of our website and we will keep you informed of all our news.
What is 14-carat gold?
14-carat gold contains 14 parts of pure gold per 10 parts of metal alloy, giving it a purity of 60%.
Can I add charms to the chains?
Yes, we have 14kt charms available, gold numbers, enamel numbers and coloured stones.